Jatbet's Privacy Policy — Fully in Bengali

1 Introduction

Jatbet (jatbet.org) is one of Bangladesh's most trusted online betting and gaming platforms. We believe that protecting the privacy of your personal information is one of our most important responsibilities. This Privacy Policy explains what information Jatbet collects, why we collect it, how it is used, and the steps we take to keep your data secure.

By registering on or using the Jatbet platform in any way, you are considered to have consented to this Privacy Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy. If you have any objection to any part of this Policy, please contact us at [email protected].

2 What information we collect

We collect various types of information to provide a secure and personalized experience on Jatbet. This data comes from two main sources — information you provide directly and information collected automatically.

We collect information you provide directly when you register. Additionally, data such as your IP address, login time, device type, and operating system is collected automatically while you use the platform. This information is primarily used for security and fraud prevention.

3 How Collected Information Is Used

Jatbet uses collected data only for specific, lawful purposes. We never use your information for anything unnecessary.

• Account management: For registration, login, password recovery, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints, questions, or issues.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: For analysis and research to improve the platform experience.
• Promotional Communications: To inform you about bonuses and offers — only with your consent.

4 Information Sharing & Disclosure

Not sharing your personal data with third parties is a core principle at Jatbet. However, there are limited circumstances where data sharing may occur, as described below.

• Payment Provider: Payment services such as bKash and Nagad are provided with only the data required to process a transaction.
• Legal authorities: Data may be disclosed in response to a court order or a lawful request from a government authority.
• Technology Partners: Technology service providers that support platform operations — bound by confidentiality agreements.
• Business Transfer: In the event of a company merger or acquisition, your data may be transferred to the new owner, but this policy will remain in effect.

5 Cookies & Tracking Technologies

Jatbet uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience. The types of cookies Jatbet uses are explained below.

• Essential cookies: Required for login sessions and security. The platform cannot function without these.
• Performance cookies: Collects analytical data to improve page load times and overall user experience.
• Functionality cookies: Remembers your preferred language, settings, and other preferences.
• Analytics Cookies: To understand which pages are most visited. No personal identity is tracked.

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.

6 Data Protection Measures

Jatbet uses industry-standard security technologies to protect your data. Our technical and organizational safeguards are outlined below.

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — applied to data stored in the database.
• Two-factor authentication (2FA) — for account access.
• Regular security audits and vulnerability assessments.
• An automated system for detecting suspicious login attempts.
• Firewalls and intrusion detection on servers and networks.
• Staff data protection training and a limited access policy.

7 Your Rights & Choices

As a Jatbet user, you have certain important rights over your own data. Contact our support team to exercise any of these rights.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In some cases, you can request that the use of your data be restricted.
• Marketing Opt-Out: You may opt out of promotional emails and notifications at any time.

To exercise these rights, email [email protected]. We typically respond within 30 business days. Some data may not be deletable due to legal obligations — in such cases, we will inform you clearly.

8 Data Retention Period

How long Jatbet retains your data depends on the type of information and the purpose for which it was collected. We do not store any data longer than necessary.

• Account information: For the duration of active account use and at least 5 years after closure (as required by law).
• Financial transactions: Up to 7 years in accordance with Bangladesh financial regulations.
• Technical Logs: Up to 90 days for security purposes.
• Cookies & session data: After the session ends or a maximum of 1 year.
• Marketing Communications: Deleted immediately upon opt-out.

9 Third-Party Services

Jatbet uses a number of reliable third-party services to operate the platform. These service providers only receive the data they need for their specific function and are required to comply with our privacy standards.

• Payment Gateway: bKash, Nagad, and other mobile banking services. Only the data necessary to complete a transaction is shared.
• Cloud Services: For data storage and server management. All data is kept in an encrypted state.
• Analytics Tools: For monitoring platform performance. No personally identifiable information is used.
• Communication Services: For email and SMS notifications. Only contact details are used.

Please note that Jatbet is not responsible for the privacy practices of any third-party websites linked from the Jatbet website. We recommend reading their privacy policies before making any decisions.

10 Policy Changes & Updates

Jatbet may update this Privacy Policy from time to time. Changes may be made due to business developments, new technologies, or legal requirements. We will notify you of any changes through the following methods.

• By updating the "Last Updated" date on this page of the website.
• By sending a notification to your registered email address for any significant changes.
• By displaying a notice when you log in to the platform.

Continuing to use Jatbet after any changes are made will be considered your acceptance of the updated policy. If you object to any changes, please contact us at [email protected] or request that your account be closed.

Our support team is always available for any questions or concerns about this Privacy Policy. Email us at [email protected] or use the platform's live chat. We provide support 24 hours a day, 7 days a week.